As a speaker, author and master facilitator, Helen has worked with corporations around the Asia Pacific region including General Motors; NCR; SmithKline Beecham; Ericsson; Hewlett Packard; BP Australia; and Tupperware. Her dynamic and highly interactive style encourages audiences to take action - to enthusiastically embrace her message that you can achieve anything you truly set your mind to, in business and in life!

S.M.I.L.E. your way to Success!
A five-step attitude adjustment program for increased personal effectiveness

Every day, managers are faced with the challenge of maintaining a positive, optimistic attitude as they work on their business and with their team. Helen shares a simple mechanism that she has developed, to help managers and team members stay on track for success. Her S.M.I.L.E. formula will give you the key ingredients required to take yourself and your team to the next level, attracting the type of business and the level of success that you desire.

Most of us get so caught up in the "busy-ness" of every day, that we forget to enjoy ourselves - after all, life is to short to be miserable at work! Studies have shown that a happier workforce is a more productive one. This dynamic and motivating keynote presentation will help your team to start looking for the moments in life where a smile is a better option than a frown - and isn't that all the time!! The five point reminder system will help your team increase their satisfaction and productivity in all areas of life! (top)

The Optimism Factor
Creating a working environment where people want to succeed!

Recent research indicates that the key to increasing profits, productivity, employee satisfaction and customer loyalty is not to work harder, but to make work more enjoyable. Happy workplaces, filled with happy workers have been proven to have less labour turnover; fewer customer complaints, more creativity and improved systems, without any additional programs needing to be implemented.

Developing an attitude of happiness and optimism, acts as a magnet to attract more of what you want in your business life. Managers have a critical responsibility to create an environment in which they are able to encourage their team members to do their very best. The good news is that there are a few important, cost-effective and high-impact steps which can make a real difference. Thought provoking and action inspiring, this topic is sure to get things moving in your organisation. (top)

Change Navigation
7 keys to successfully navigating life and business storms

You may remember the line from a song from the 60's…."the times they are a-changin'!". Certainly true in the 60's, this phrase is even more applicable now. While many experts talk about managing change, we take a different view - that change is a fact of life, but not one that we can always manage. Sometimes we need to simply take personal responsibility for navigating our way through the "storm", whether personal or business. Participants are shown seven keys to make sure that we all arrive safely at our ultimate destination, having benefited from the experiences of the journey! (top)

The $atisfaction Solution!
Creating and keeping HAPPY Customers

Sometimes it is only when a business has upset, or even lost a customer, that they start to attempt to fix the problem. We believe that it is critical to develop and stick to a strategy that is based on prevention rather than cure. Happy customers show their contentment though repeat business and providing referrals, but the signs of discontent are often clearly visible loooong before the customer decides that "enough is enough". In today's competitive business climate, we can't afford to ignore those signs! (top)